Try Peoplecert : CMS7 Deutsch valid & accurate questions and answers
Updated: Sep 04, 2025
No. of Questions: 370 Questions & Answers with Testing Engine
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Free and valid exam torrent helps you to pass the CMS7 Deutsch exam with high score
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Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:
1. Mit welcher Funktion können Mitarbeiter Ereignisse in einer Operations Bridge überwachen?
A) IT-Betriebsmanagement
B) Technisches Management
C) Service Desk
D) Anwendungsverwaltung
2. Stellen Sie sicher, dass die Vertraulichkeit, Integrität und Verfügbarkeit der Services auf dem im Service Level Agreement (SLA) festgelegten Niveau gehalten werden. Welche Rolle fällt in den Verantwortungsbereich?
A) Der Service Level Manager
B) Der Informationssicherheits-Manager
C) Der Änderungsmanager
D) Der Konfigurationsmanager
3. Welches der folgenden Ziele ist NICHT für die Erfüllung von Anfragen gültig?
A) Informationen für Benutzer darüber, welche Dienste verfügbar sind und wie diese angefordert werden können
B) Zum Aktualisieren des Servicekatalogs mit Services, die möglicherweise über den Service Desk angefordert werden
C) Beschaffung und Lieferung der angeforderten Komponenten von Standarddiensten
D) Bereitstellung eines Kanals, über den Benutzer Standarddienste anfordern und empfangen können
4. Welche der folgenden beiden Hauptelemente schaffen Mehrwert für die Kunden?
A) Kunden- und Benutzerzufriedenheit
B) Grundlegendes zu Serviceanforderungen und Garantie
C) Value on Investment (VOI), Kapitalrendite (ROI)
D) Dienstprogramm und Garantie
5. Für welche der folgenden Aufgaben ist das Servicekatalog-Management NICHT zuständig?
A) Sicherstellen, dass alle betrieblichen Services im Servicekatalog erfasst sind
B) Sicherstellen, dass die Informationen im Servicekatalog mit den Informationen im Serviceportfolio übereinstimmen
C) Sicherstellen, dass Service Level Agreements aktuell sind
D) Stellen Sie sicher, dass die Informationen im Servicekatalog korrekt sind
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C |
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