Try Oracle : 1Z1-996 valid & accurate questions and answers
Updated: Sep 11, 2026
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Scope
This certificate verifies the fundamental knowledge to become a Certified Oracle Utilities Customer Cloud Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
Brief Details
Following are the quick details related to the Oracle 1z0-996 Certification Exam
Exam type: Multiple Choice Questions
Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.
Exam Name: Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
Duration: 120 minutes
Pass Score: 68%
Number of Questions: 70 Questions
Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates
Exam Code: 1z0-996
Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.
Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal
Oracle 1Z1-996 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2019 Implementation Essentials |
| Exam Number: | 1Z0-996 |
| Real Exam Qty: | 70 |
| Certificate Validity Period: | Valid until retired; no fixed expiration |
| Exam Format: | Multiple Choice, Multiple Response |
| Passing Score: | 68% |
| Exam Duration: | 120 minutes |
| Related Certifications: | Oracle Utilities Customer Cloud Service Implementation Specialist |
| Available Languages: | English |
| Exam Price: | USD 245 |
| Recommended Training: | Oracle Utilities Customer Cloud Service Implementation Training |
| Exam Registration: | Pearson VUE Registration Oracle Education Exam Page |
| Sample Questions: | Oracle 1Z1-996 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; practical implementation experience recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-utilities-customer-cloud-service-2019-implementation-essentials/pexam_1Z0-996 |
Topics to Cover
Oracle 1z0-996 certification exam is based on the learnings, key topics, and activities encountered during oracle pieces of training and implementations.
Following are the major topics along with the sub-skills, a candidate should cover while preparing for the examination. These topics will give the candidates a clear view of which topics and skills inclusive, one should focus on for the certification.
Note: The list and details are not an all-inclusive content list. Oracle reserves the right to change and update the content (topics and sub-skills) at any point in time.
Payments Manage and Maintain Payments Manage Overpayment and Payment Distribution
Adjustments Ability to configure and manage payment adjustments
Customer Information Manage and Maintain Customer information based on the need and requirement
FieldWork and Service Order Management Explain Service Order Activity Explain Service Order Children Activities
Operational Device Management Explain assets and components Explain specifications and asset relationship
Usage Subscription Explain usage subscriptions Explain relationships between measuring components, service points, and usage subscriptions Set up and design admin data required to configure a usage subscription
Measurements Explain differences between initial measurements, final measurements, and usage Explain the high level process of loading measurements to calculating usage Explain derived values and their association with the final measurements Configure new derive value algorithm Explain different types of IMDs and differences between them Explain IMD exception statuses and Automatic Retry functionality
Monitor Overdue Debts Ability to Configure and Manage Credit & Collections Manage Payment Arrangements and Pay Plans
Usage Explain usage calculation process Explain usage transactions and usage subscriptions Use Get Scalar Details usage rule and retrieve scalar measurements for scalar internal measuring components
Service Points and Install Events Explain the concept of the install event Describe the relationship between devices and service points
Financial Transactions Manage and Maintain Financial transactions
Rates Manage and Apply Rates for individual commodities and customer Apply Proration Apply Bill Factors
Devices and Measuring Concepts Explain the measuring component and its structures Explain the relationship between devices and measuring components Explain different types of measuring components Ability to Configure device types Ability to Configure measuring component types Ability to Configure device config type Ability to associate measuring component to the device
VEE Explain the difference between critical validations, validation rules, and their executions Explain the concept of VEE process Ability to configure VEE groups containing base package VEE rules Ability to apply VEE group to device or device types Ability to configure eligibility criteria and criteria field value retrieval algorithms Explain categories of IMD exceptions
Billing Maintain and Manage Bill Segments Complete Bills
The candidate needs to go through and be proficient in every topic.
Target Audience
The Oracle 1z0-996 Certification Exam is targeted to the candidates having experience of working with Oracle Utilities Customer Cloud technology and looking to pursue a career as an Oracle Certified specialist in the field of Oracle Utilities Customer Cloud technology.
Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Measurements, VEE and IMD Processing | 20% | - Derived values and measurement processing - Validation, Estimation and Editing (VEE) rules and exceptions - IMD statuses, exceptions and automatic retry - Types of Initial Measurement Data (IMD) |
| Usage and Usage Subscriptions | 15% | - Configure and manage usage subscriptions - Usage transactions and usage subscriptions - Usage calculation process |
| Financials, Billing and Payments | 15% | - Manage financial transactions and adjustments - Billing process, bill segments and rates - Credit, collections and overdue processes - Payments, overpayments and payment distribution |
| Fieldwork and Service Order Management | 15% | - Service Order orchestrator and child activities - Configure and manage service order workflows |
| Customer Information Management | 15% | - Maintain and manage customer accounts and profiles |
| Devices, Measuring Components and Service Points | 20% | - Concepts of measuring components, devices, and service points - Configure device types, measuring component types, and device configurations - Install events and lifecycle management - Relationships between devices, measuring components, and service points |
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