Try Avaya : 3000.1 valid & accurate questions and answers
Updated: Jul 25, 2026
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Avaya 3000.1 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | ACSS Small and Medium Enterprise (SME) Communications |
| Exam Number: | 3000.1 |
| Passing Score: | 71% |
| Real Exam Qty: | 60-70 |
| Exam Price: | $125 USD |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Related Certifications: | Avaya ACIS IP Office Implement Avaya ACSS - 3000 |
| Exam Format: | Multiple Choice, Multiple Response |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Avaya IP Office Platform Support Curriculum Implementing and Supporting Avaya IP Office |
| Exam Registration: | Avaya Learning Center Pearson VUE Registration |
| Exam Way: | Proctored at Pearson VUE test centers or online proctored |
| Pre Condition: | Recommended: ACIS IP Office certification or 1-2 years hands-on experience with Avaya IP Office systems; no strict mandatory prerequisites |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Support | 25% | - Support Workflow & Escalation - VoIP Quality & Performance Issues - Call Routing & Connectivity Issues - Endpoint & Registration Problems |
| Topic 2: Maintenance & Monitoring | 20% | - Backup & Restore Procedures - Monitoring Tools & Log Analysis - System Status & Health Checks - Software Updates & Upgrades |
| Topic 3: System Architecture & Infrastructure | 25% | - Network Requirements & VoIP Readiness - SCN & Multi-Site Connectivity - IP Office Platform Overview - Hardware Components & Expansion |
| Topic 4: Installation & Configuration | 30% | - User & Extension Configuration - Trunks, Lines & Dial Plans - Feature Implementation & Licensing - VoiceMail Pro & Auto Attendant - System Setup & Initialization |
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