Try Avaya : 3000.2 valid & accurate questions and answers
Updated: Jul 18, 2026
No. of Questions: 103 Questions & Answers with Testing Engine
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Avaya 3000.2 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | ACSS Small and Medium Enterprise (SME) Communications |
| Exam Number: | 3000-2 / 3000.2 |
| Real Exam Qty: | 90–103 |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Choice |
| Exam Price: | $125 USD |
| Exam Duration: | 90 minutes |
| Related Certifications: | Avaya Certified Implementation Specialist (ACIS) - SME Communications Avaya IP Office Platform Certifications |
| Passing Score: | Not publicly disclosed by Avaya |
| Recommended Training: | Avaya SME Communications Support Training Avaya IP Office Administration and Maintenance |
| Exam Registration: | Avaya Learning Center Pearson VUE Registration |
| Sample Questions: | Avaya 3000.2 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended: Avaya official training and hands-on experience with IP Office / SME Communications solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 3000.2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Configuration | 30% | - Application Configuration
|
| Security and Administration | 15% | - Access Control and Permissions
|
| Maintenance and Troubleshooting | 35% | - System Monitoring and Diagnostics
|
| SME Communications Solution Architecture | 20% | - Solution Design Principles
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)
A) PRI 24/30
B) Legacy Carrier Card
C) Voice Compression Module
D) IP 500 PRI-U
E) ISDN-U
2. Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?
A) UMS Web
B) IMAP
C) SNMP
D) MAPI
3. Which feature on the IP Office allows the VoiceMail Pro to announce the name of a user in a mailbox without the user having to record their name?
A) UMS
B) VTS
C) IMS
D) TTS
4. When considering upgrading an IP Office to a new software version, which four should be considered before upgrading? (Choose three.)
A) Telephone and system features may have changed between loads.
B) Older IP Office applications may not be supported.
C) Phones may need to be upgraded increasing downtime.
D) All licenses will need to be renewed.
E) Hardware may not be compatible with the new version of IP Office.
5. A customer has just added an ISDN trunk card to their IP412. As soon as the system was powered up the IP Office started doing a rolling reboot. What is the first step you should do to isolate the trouble?
A) Remove the daughter boards.
B) Remove the Embedded Voicemail Card.
C) Re-install the IP Office Professional License.
D) Upgrade the system to the current GA software.
E) Default the IP Office.
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A,B,E | Question # 5 Answer: A |
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