Try Salesforce : AP-203 valid & accurate questions and answers
Updated: Sep 09, 2026
No. of Questions: 78 Questions & Answers with Testing Engine
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Salesforce AP-203 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Communications Cloud Accredited Professional |
| Exam Number: | AP-203 |
| Certificate Validity Period: | N/A |
| Exam Price: | $150 USD |
| Exam Format: | Multiple-select, Multiple-choice |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Real Exam Qty: | 55 |
| Related Certifications: | Salesforce Accredited Professional Exams Certification |
| Passing Score: | 65% |
| Sample Questions: | Salesforce AP-203 Sample Questions |
| Exam Way: | Online proctored or onsite at a testing center (Closed-book) |
| Pre Condition: | None |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Communications-Cloud-AP-Exam-Guide |
Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery | 16% | - Validation
|
| Topic 2: Planning and Design | 60% | - Solution Architecture
|
| Topic 3: Discovery | 24% | - Architecture Assessment
|
Salesforce Communications Cloud Accredited Professional Sample Questions:
niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?
- A. Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract
- B. Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering
- C. Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion
- D. Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?
- A. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
- B. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
- C. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
- D. Keep the number of attribute on the product low, avoid big picklist and direct assignments.
ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?
- A. Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.
- B. Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.
- C. Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites
- D. Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?
- A. User, Person Account, Billing Account, Service Account, Contacts, Assets.
- B. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
- C. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
- D. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.
- A. Discounts.
- B. Customizations using CPQ Hooks
- C. Adjustment using Context rules
- D. Promotions
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