Try SAP : C-C4H320-02 valid & accurate questions and answers
Updated: Sep 17, 2026
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SAP C-C4H320-02 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Exam Number: | C-C4H320-02 |
| Available Languages: | English |
| Passing Score: | 63% |
| Real Exam Qty: | 80 |
| Exam Duration: | 180 minutes |
| Exam Price: | USD 541–543 |
| Related Certifications: | SAP Certified Associate - Business User - SAP Commerce Cloud |
| Certificate Validity Period: | 5 years |
| Exam Format: | Multiple Choice, Multiple Response |
| Recommended Training: | SAP Learning Journey: SAP Commerce Cloud Business User C4H320 SAP Commerce Cloud Business User |
| Exam Registration: | SAP Learning Hub Pearson VUE |
| Sample Questions: | SAP C-C4H320-02 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized Pearson VUE / SAP training centers |
| Pre Condition: | Basic understanding of e-commerce concepts and web technologies; no mandatory prior certification required |
| Official Syllabus URL: | https://learning.sap.com/certifications/sap-certified-application-associate-sap-commerce-cloud-business-user |
SAP C-C4H320-02 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Web Content Management > 12% | Describes the data structure, features and functionalities, as well as the graphical user interface of web content management,(also known as SmartEdit). Also introduces the personalization module the related configuration in SmartEdit. |
| Commerce > 12% | Identifies standard functionality available in SAP Commerce Cloud for search and navigation via SOLR, pricing, shopping cart handling, checkout types, promotions and coupons, B2B commerce. |
| Integrations 8% - 12% | Describes basic options for integrating SAP Commerce Cloud with other SAP systems and software solutions |
| Essential Foundations > 12% | Explains the typical use for Cron Jobs, impex scripts, workflow and addons, identification of the hierarchy of users and users' roles, validation rules. Introduces the setup and architecture of SAP commerce cloud and commerce cloud version 2 (also known as ccv2). Inlcudes additional knowledge about SAP upscale commerce, GDPR support, container support and other industry specific accelerators. |
| Product Content Management > 12% | Introduces product modelling and catalog management, explains concept of product variants, categorization, classification and bundles, as well as the data management within product cockpit in backoffice. |
| Order Management and Customer Support 8% - 12% | Introduces the basic order management extensions and the features of order management services module, as well as the customer support functionalities via Assisted Service Mode (ASM) and the customer support cockpit in backoffice. |
Certification Path for Commerce Cloud Business User
Coming up ensuing are pre-fundamentals for the test:
- Introduces the essential request the board augmentations and the highlights of request the executives administrations module, just as the client care functionalities by means of Assisted Service Mode (ASM) and the client assistance cockpit in backoffice
- Identifies standard usefulness accessible in SAP Commerce Cloud for search and route through SOLR, estimating, shopping basket taking care of, checkout types, advancements and coupons, B2B trade
- Introduces item demonstrating and list the board, clarifies idea of item variations, order, grouping and packages, just as the information the executives inside item cockpit in backoffice
- Describes essential choices for coordinating SAP Commerce Cloud with other SAP frameworks and programming arrangements
- Explains the ordinary use for Cron Jobs, impex contents, work process and addons, distinguishing proof of the progressive system of clients and clients' jobs, approval rules. Presents the arrangement and engineering of SAP business cloud and trade cloud variant 2 (otherwise called ccv2). Inlcudes extra information about SAP upscale trade, GDPR support, compartment support and other industry explicit gas pedals
- Describes the information design, highlights and functionalities, just as the graphical UI of web content management,(also known as SmartEdit). Likewise presents the personalization module the connected setup in SmartEdit
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