Updated: Jul 17, 2026
No. of Questions: 30 Questions & Answers with Testing Engine
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| Certification Vendor: | HP Inc. |
| Exam Name: | HP Managed Print Specialist Select 2019 |
| Exam Number: | HP2-H86 |
| Available Languages: | English |
| Passing Score: | 70% (as required to earn the HP Sales Certified – Managed Print Specialist Select badge):contentReference[oaicite:0]{index=0} |
| Exam Price: | Usually priced per HP exam exam type (typically HP2 core exam pricing varies by region; consult Pearson VUE at time of registration):contentReference[oaicite:2]{index=2} |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | Approximately 30 (based on available exam practice information):contentReference[oaicite:1]{index=1} |
| Exam Format: | Multiple choice (web-based HP exam via Pearson VUE):contentReference[oaicite:3]{index=3} |
| Related Certifications: | HP Sales Certified – Managed Print Specialist Premier 2019 (HP2-H87) |
| Certificate Validity Period: | Validity not officially published (credential awarded via Credly badge):contentReference[oaicite:4]{index=4} |
| Sample Questions: | HP HP2-H86 Sample Questions |
| Exam Way: | Web-based HP Inc. certification exam (HP2 exam) delivered through Pearson VUE; exam must be completed within 24 hours of purchase where applicable:contentReference[oaicite:6]{index=6} |
| Pre Condition: | No formal prerequisites; recommended training or experience with HP Managed Print offerings and sales fundamentals |
| Official Syllabus URL: | https://home.pearsonvue.com/hpi (HP certification exams portal):contentReference[oaicite:5]{index=5} |
| Section | Objectives |
|---|---|
| Topic 1: Sales and Consultative Skills | - Contractual selling and value articulation - Consultative selling techniques for print solutions |
| Topic 2: Product and Solution Knowledge | - Key differentiators in the HP A4 managed print offerings - Portfolio strengths including supplies and services |
| Topic 3: Managed Print Services Basics | - Benefits of MPS to customers and organizations - Understanding Managed Print Services (MPS) |
| Topic 4: Solution Positioning and Customer Engagement | - Articulating HP MPS value propositions - Engaging customers to identify print needs |
| Topic 5: HP Managed Print Specialist Select Scope | - HP MPS Select (A4) portfolio overview - Key features of HP Managed Print solutions |
1. How would you describe an HP PageWide printer in comparison to an HP LaserJet printer?
A) fast speeds from business class all the way to enterprise
B) leading performance with premium color and HP's best value for black-and-white printing
C) breakthrough value for HP's fastest speeds, best energy efficiency, and professional color
D) everything you need from an MFP and the only true Document Center
2. If you are attempting to decrease cost through optimization, what is one change that needs to be managed?
A) training of two employees from each department
B) separate print/copy/fax budgets
C) a significant cultural change and buy-in from the CEO/owner
D) tracking personal printers that are being used and replacing the ones that are not with newer and smaller personnel printers
3. Why would you create a plan to refresh the customer's fleet?
A) for the devices to always stay current (new devices have technologies and features that are energy-efficient and improve performance, with features that are not available on the older printers)
B) to show that you care about their business and that you represent the best company for the job
C) to get a bigger contract and win more money through better margins
D) to save time in the future (new devices don't need to be repaired or maintained as often as the old ones, and if they do break, there is a great opportunity for a transactional sale, as you now have a trusting relationship with the customer)
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A |
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