Updated: Sep 17, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
Download Limit: Unlimited
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Sample Question(s) are as follows:
Which one of these applications is available to all users?
Correct Answer: D
Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user?
Correct Answer: B
Which one of the following is a definition for transform maps in ServiceNow?
Correct Answer: D
Multiple Choice, Single Line Text, and Select Box are what type of elements in ServiceNow?
Correct Answer: C
What is the language used for scripting in ServiceNow?
Answer: C
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified System Administrator (CSA) |
| Exam Number: | PR000370 |
| Exam Format: | Computer-Based Test (CBT), Multiple Choice (Single Answer), Multiple Select (Select All That Apply) |
| Exam Price: | USD ~300 (voucher cost; may vary by region) |
| Certificate Validity Period: | No expiry (subject to delta/maintenance requirements) |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Passing Score: | Cut score not publicly disclosed (result is pass/fail based on predetermined scoring) |
| Exam Duration: | 90 minutes |
| Related Certifications: | ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) tracks |
| Sample Questions: | ServiceNow PR000370 Sample Questions |
| Exam Way: | Delivered via Pearson VUE test centers or online proctored (OnVUE) computer-based exam. |
| Pre Condition: | Completion of ServiceNow Fundamentals course and recommended experience with ServiceNow administration tasks (3–6 months practical use). |
| Official Syllabus URL: | https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554 |
These are following steps for registering the ServiceNow-PR000370 exam.
Each candidate must register for the exam via the ServiceNow Webassessor website using a voucher obtained by completing the ServiceNow Fundamentals training prerequisite. Voucher codes are nontransferable and provides the candidate eligibility to sit for the Certified System Administrator exam only.
During the registration process, each test taker has the option of taking the exam at an Authorized Testing Center or as an online-proctored exam. In both testing venues, the Certified Implementation Specialist exam is done through a consistent, friendly, user interface customized for ServiceNow tests. The Kryterion testing network is worldwide and all locations offer a secure, comfortable testing environment. Candidates register for the exam at a specific date and time so there is no waiting and a seat is reserved in the testing center.
Each candidate can also choose to take the exam as an online-proctored exam. This testing environment allows a candidate to take the test on his or her own system provided that certain requirements are met.
The price of the ServiceNow-PR000370 exam is $200 US
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Database Management and Platform Security | 30% | - Database & Security Topics
|
| Topic 2: Self Service & Automation | 20% | - Automation Tools
|
| Topic 3: Instance Configuration | 10% | - Configuration Tasks
|
| Topic 4: Platform Overview and Navigation | 7% | - ServiceNow Platform Overview
|
| Topic 5: Configuring Applications for Collaboration | 20% | - Collaboration Features
|
| Topic 6: Data Migration and Integration / Introduction to Development | 13% | - Development & Integration
|
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