Updated: Jul 21, 2026
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| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Sales Cloud Consultant Exam |
| Exam Number: | Sales-Con-201 |
| Available Languages: | English, Japanese, French, German, Spanish, Portuguese (Brazilian) |
| Passing Score: | 73% |
| Exam Format: | Multiple-choice, Multiple-select |
| Exam Duration: | 105 minutes |
| Exam Price: | USD 200 (retake: USD 100) |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Advanced Administrator |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 65 |
| Recommended Training: | Prepare for Your Salesforce Sales Cloud Consultant Credential Administer, Extend, and Automate Salesforce (ADX211) |
| Exam Registration: | Pearson VUE Kryterion Webassessor |
| Sample Questions: | Salesforce Sales-Con-201日本語 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended: Salesforce Certified Administrator, hands-on experience with Sales Cloud implementation |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-sales-cloud-consultant---Sales-Con-201 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Management | 15% | - Manage data governance and maintenance - Data migration and integration considerations - Ensure data quality and scalability |
| Topic 2: Consulting Practices | 14% | - Discovery, requirement analysis, and solution design - Facilitate successful engagements and adoption - Project management and delivery lifecycle |
| Topic 3: Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Topic 4: Sales Lifecycle | 23% | - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI - Design reports and dashboards based on KPIs - Analyze sales and marketing processes |
| Topic 5: Implementation Strategies | 15% | - Align sales processes with organizational goals - Translate business requirements and KPIs into Sales Cloud solutions - Plan deployment and post-implementation improvements |
| Topic 6: Practical Application of Sales Cloud Expertise | 33% | - Leverage Campaigns and integration tools - Configure Products, Price Books, Quotes, and multi-currency settings - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Build end-to-end sales processes from Lead to Close |
1. プロジェクトの展開後、エンドユーザーによっていくつかのバグが発見され、プロジェクトチームによって優先順位が付けられた。
コンサルタントはこれらの問題をどのように解決すべきでしょうか?
A) 開発サンドボックスでユーザー受け入れテスト (UAT) を実行します。
B) 開発サンドボックスで問題解決リリースを構築します。
C) ステージング環境で問題解決リリースを構築します。
2. ユニバーサル・コンテナーズ(UC)は最近、新しいセールスクラウドソリューションを導入しました。UCの関係者は、ユーザーの利用状況はログイン率で測るのが最適だと考えています。
コンサルタントは他にどのような重要な指標を推奨すべきでしょうか?
A) 過去30日間に解決したケース
B) 過去30日間に同期されたイベント
C) 過去30日間に創出された機会
3. Cloud Kicksのウェブサイトにある「お問い合わせ」フォームは、営業担当者がタイムリーに連絡する必要のあるリードを作成します。営業担当副社長は、リードが作成されてから1日経ってもリードのステータスが「新規」のままであるかどうかを知りたいと考えています。営業担当者は、これらのリードに簡単に連絡できる方法を求めています。
コンサルタントは要件を満たすためにどのような行動をとるべきか?
A) 「リードの作成日が今日と等しくない」および「ステータスが新規と等しくない」という条件でリードエスカレーションルールを作成します。
B) 「リード作成日が今日と等しくない」かつ「ステータスが新規」でフィルタリングされたリードリストビューを作成します。
C) 「リード作成日が今日」かつ「ステータスが新規」というフィルターを使用して動的レポートを作成します。
4. Cloud Kicksは、営業担当者が、収益額に対する各チームメンバーの分配率が100%未満の場合、その分配率を確認できるようにしたいと考えています。
コンサルタントはどの帰属分析方法を推奨すべきでしょうか?
A) 機会金額の分割
B) 機会割合配分
C) 機会オーバーレイ分割
5. Cloud Kicks(CK)は過去1年間、競合他社に市場シェアを奪われ続けている。CKの経営陣は来年度の予算を策定中で、既存パートナーとの対面ミーティングに予算を増額した。これは、対面ミーティングによって顧客離れを抑制できると考えているためだ。
コンサルタントは、CK社がオンサイト訪問の費用増加を追跡するために、どのオプションを推奨すべきでしょうか?
A) オンサイト活動の有無にかかわらずアカウントに関するレポート。
B) 現地訪問に対応する活動タイプについて報告します。
C) オンサイト活動の有無にかかわらず、機会に関するレポートを作成します。
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: C |
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