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IBM Assessment: IBM Sterling Order Management V9.1 Deployment Sample Questions:

1. The Item Bedroom Set has components Bed Set, Dresser Set and Entertainment Set. The Bed Set, Dresser Set and Entertainment Set are individual bundles in that Bedroom Set. Which Item Type does this Bedroom Set represent in IBM Sterling Selling and Fulfillment Suite?

A) Physical Kit
B) Bundle
C) Dynamic Physical Kit
D) Package
E) Logical Kit

2. Due to a defect in the pricing logic, orders coming from the website are observed to be out of balance, wherein the sum of the order line totals is more than the tender collected from the customer. In order to handle this, the business team wants Sterling to automatically add an adjustment to the order header to account for the difference at the time of order creation. What is the simplest way of achieving this requirement?

A) The onOrderCreate event of the createOrder API can be used to perform the computation, and the adjustment can be added by using the changeOrder API.
B) Since the order total will be computed by the product automatically, the only way to solve this is by adjusting the tender on the order.
C) All orders can be put on a hold and the hold processing agent can be used to inspect orders for out of balance and add the adjustment by using the adjustOrder API.
D) The beforeCreateOrderUE can be used to check for the difference between the order total and tender on the order, and an adjustment for the delta returned in the output of the User Exit.

3. A retailer needs different types of items to be associated with their corresponding provided services. For example, all the televisions need to be associated with an installation service, whereas microwaves need to be associated with a product demo service. What should be created to help achieve this?

A) Create item attributes for each item type with purpose set asservice Association
B) Create item categories for each item type with purpose set asservice Association
C) Create an asset for the item contains the associated service.
D) Create an item classification with the purpose set asservice Association

4. A customer places an order of amount $100. As per their business rules, if the payment method is credit card the retailer has to authorize the credit card by contacting the payment gateway for the complete order amount before the order can be scheduled. Which execution step needs to be completed for the payments on the order to be authorized and the details stored against the order?

A) The Payment Collection, Payment Execution and Payment Collection transactions should be executed in that sequence for the order.
B) The executePaymentTransactions API needs to be invoked with the appropriate order and payment information in the input.
C) The payment status on the order has to be manually changed to UTHORIZED?from the Sterling Selling and Fulfillment Foundation console.
D) The managePaymentTerms API needs to be invoked with the appropriate order and payment information in the input.

5. An Agent is configured to run on many Agent Servers with high threading levels expecting a high volume of traffic. What happens if the volume of traffic became low?

A) The IBM Sterling Selling and Fulfillment Suite would automatically shutdown redundant agent server instances.
B) The Agent Server would automatically reduce the number of threads based on the number of transactions.
C) The system would slow down as there are too many processes running without work to do.
D) The JMS queues would fill up with too many unprocessed transactions.

Solutions: