Try Avaya : 74970X valid & accurate questions and answers
Last Updated: Nov 11, 2026
No. of Questions: 68 Questions & Answers with Testing Engine
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Avaya 74970X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Best Practices | 10% | - Support methodologies - Known issues and resolution guidelines |
| Topic 2: Channel and Workspace Troubleshooting | 25% | - End-to-end tracing and resolution - Oceana IX Workspaces and agent tools - Voice, Email, Webchat, SMS channels |
| Topic 3: Maintenance and Administration | 15% | - Backup and restore procedures - Health checks and routine operations - Omnichannel DataStore management |
| Topic 4: Troubleshooting Avaya Oceana Core | 30% | - Breeze, ACM, AAEP and licensing issues - Log analysis and tracing tools - Monitor Portal and diagnostics |
| Topic 5: Avaya Oceana Solution Overview | 20% | - System interfaces and workflows - Architecture and core components - Interoperability with Avaya Aura |
74970X Exam Material FAQ
One complete message, sent within about a minute of payment: the download link for your material, plus the account and password you need to access it. Nothing else to wait for — you can open the 74970X practice questions moments after checkout.
Many candidates combine practice questions with official training. Recommended options include:
This package includes 68 practice questions for the Avaya Oceana® Solution Support exam. Every answer is verified by an experienced team of experts, so you can trust what you study.
The Avaya Oceana® Solution Support practice questions are organized around the official exam objectives. Key topics include:
- Avaya Oceana Solution Overview (20%)
- Troubleshooting Avaya Oceana Core (30%)
- Maintenance and Administration (15%)
Clear topic organization makes the material easy to navigate from day one.
The Avaya Oceana® Solution Support exam contains 60-68 questions, and you will have 90 minutes minutes to complete them. Practicing within these limits turns pacing into second nature.
The Avaya Oceana® Solution Support exam requires a score of 70% to pass, and the official registration fee is $125 USD. Planning around both figures keeps your preparation grounded.
You can register for the Avaya Oceana® Solution Support exam through the official channels:
Directly. Suggestions and criticism from candidates feed into our review process, and recurring points are addressed in updates to the question bank and the software. If you notice something that could be better — a confusing question, a rough edge in the engine — tell us; that input is part of how the product improves.
Recommended: Hands-on experience with Avaya Oceana, familiarity with Avaya Aura components; no mandatory prerequisite exam
You can confirm the current eligibility requirements on the official 74970X exam page before you register.
Avaya Oceana® Solution Support Sample Questions:
When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?
- A. OCP cluster
- B. UAC cluster
- C. Each cluster
- D. Common Component cluster
Correct Answer: D 🗳️
During the Avaya Oceana Email Channel Interaction processing, which component is responsible for creating the contact ORC component?
- A. Agent Controller
- B. Omni channel Database
- C. Email Service
- D. UCM Spaces
Correct Answer: A 🗳️
If the information (Agent, Supervisor, and Attributes Etc.) is put into Avaya Control Manager, but is actually in Oceana, which Oceana Component REST interface belongs to the Avaya Oceana component?
- A. UCA REST
- B. UAC REST
- C. CC REST
- D. UCM REST
Correct Answer: A 🗳️
Which statement describes the function of the Work Assignment Snap-in?
- A. It is responsible for interaction routing.
- B. It provides contextual information.
- C. It is a normalized model for all Avaya Oceana resources.
- D. It helps Avaya Oceana customer* build their business logic.
Correct Answer: B 🗳️
Which statement correctly describes the Avaya Oceana Monitor?
- A. It provides a single location to view the status of the UCM Oceana component.
- B. It provides a single location to view the status of the UAC Oceana component.
- C. It provides a single location to view the status of Cluster1 components.
- D. It provides a single location to view the status of each supported Oceana component.
Correct Answer: D 🗳️
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