Try HP : HP2-B85 valid & accurate questions and answers
Last Updated: Sep 07, 2026
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HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs and Sales Fundamentals | - Identifying customer requirements
|
| Supplies and Consumables | - Cost efficiency
|
| HP Imaging and Printing Portfolio Fundamentals | - HP product categories
|
| HP Services and Solutions Overview | - Managed Print Services (MPS)
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
What is most important to remember about both transactional and consultative sales?
- A. You should minimize time spent with customers.
- B. You should focus primarily on volume of sales.
- C. You should focus only on your margin.
- D. You should focus on your customer's business problems.
What is the key driver in a consultative type of sale?
- A. salesperson's victory
- B. perceived customer benefits
- C. short-term planning
- D. the product itself
Which HP technology is designed to simplify printer driver management?
- A. HP Easy Printer Care
- B. HP Instant Support
- C. HP Universal Print Driver
- D. HP Color Access Control
Which two vertical applications are the most important for small and medium business customers?
- A. ERP and CRM
- B. cost control and web site administration
- C. HP Web Jetadmin and PaperPort
- D. DIY/in-house marketing and document workflow
Why are many marketing pages now being printed in-house, rather than being outsourced to print shops?
- A. Newer color printers produce low-cost, high quality output.
- B. Today's workers are more creative.
- C. Fewer commercial print shops exist today.
- D. Commercial print shops do not want these kinds of jobs.
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