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Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. A hotel booking application allows customers to change rooms after making a reservation. The status of each room in each hotel is stored on a data page sourced from a database table. Which two configuration options do you use to update the database table when a customer changes rooms? (Choose two.)

A) A data transform to copy updates to the data page
B) An editable data page containing the room information
C) A savable data page containing the room information
D) A When rule to trigger the database update

2. You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment.
Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?

A) Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
B) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.
C) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
D) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the interview case reaches a status of Resolved and after 48 hours have elapsed.

3. Which two requirements demonstrate the need to configure correspondence? (Choose Two)

A) Phone a customer for additional information about the caw.
B) Assign a new insurance claim to a case worker to process.
C) Fax a new insurance claim to the auto repair shop.
D) Text the customer with status changes in an insurance claim.

4. A requirement states: The tax identification number must contain 10 digits. How do you configure the field to support this requirement?

A) Use a decimal property type and make the field required.
B) Use an edit validate rule that validates the tax identification number pattern.
C) Configure a validate rule to test the tax identification number pattern.
D) Set the minimum and maximum values to "10" in a text field-

5. You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
How does assignment urgency impact the deadline and passed deadline intervals?

A) Urgency value continues to increment as configured.
B) The user is notified that the maximum urgency has been reached.
C) Service level processing is halted until the assignment is completed.
D) Urgency value remains at 100, but other service level processing continues.

Solutions: