Try Avaya : 72201X valid & accurate questions and answers
Updated: Sep 18, 2026
No. of Questions: 96 Questions & Answers with Testing Engine
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Avaya 72201X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Core Components Support Certified Exam |
| Exam Number: | 72201X |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 70 |
| Exam Duration: | 90 minutes |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) – Avaya Aura Core Components |
| Exam Format: | Scenario-Based Questions, Single Answer Multiple Choice, Multiple Answer Multiple Choice |
| Exam Price: | $125 USD |
| Available Languages: | English |
| Passing Score: | 70% |
| Sample Questions: | Avaya 72201X Sample Questions |
| Exam Way: | Online proctored exam or authorized Avaya/Pearson VUE testing center. |
| Pre Condition: | Recommended completion of Integrating Avaya Aura® Core Components training or equivalent experience. Basic knowledge of SIP, VoIP, and Avaya Aura solutions is recommended. |
| Official Syllabus URL: | https://www.avaya-learning.com |
Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
| Topic 2: System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Topic 3: Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
| Topic 4: Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Topic 5: Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
| Topic 6: Call Flow Analysis | 15%-20% | - Call Processing
|
Avaya Aura® Core Components Support Certified Sample Questions:
A customer has just configured Avaya Aura Media Server (AAMS) on their Avaya Aura Communication Manager (CM). They are saying that the AAMS is never being used by CM, but instead is always using the G450 gateways to provide DSP resources. The customer has checked the status of the Media Server and the Signaling Group and both show In-Service. They have also checked that a Media Server License is installed on WebLM, and the status of the Media Server is showing Element Status as being normal. Which statement describes the cause of this problem?
- A. The Dedicated VoIP Channel Licenses has not been set on the media-server CM SAT screen.
- B. The CM license has no CM Media Server VoIP Channels.
- C. No trunk-group members have been configured.
- D. The Media Server is not added as a resource to the call processing entity.
- E. The VoIP Channel License Limit has not been set on the media-server CM SAT screen.
Correct Answer: D 🗳️
When an Avaya SIP Telephone (AST) makes a call to another AST on the same Avaya Aura Communication Manager (CM), which of the following statements is true about the use of SIP trunk?
- A. It is used for the entire duration of the call.
- B. It is not used at all.
- C. It is used only when the media path is established.
- D. It is used up to the point where calls are shuffled to establish a direct media path.
- E. It is used just during call establishment and clear down only.
Correct Answer: A 🗳️
When a call is made between two Avaya SIP Telephones (AST) users, Session Manager processes the call through various phases. What is the maximum number of phase tags that Session Manager uses, and what are they called?
- A. Two - imsorig and imsterm
- B. Two - origappseq and termappseq
- C. Five - start, connect, progress, alert, end
- D. Three - ingress, process, egress
- E. Four - imsorig, origdone, imsterm, termdone
Correct Answer: E 🗳️
Avaya Subscription event packages are used to subscribe to real-time event notifications. Which three of the following are Avaya Subscription event packages?
- A. avaya-ua-service-state
- B. avaya-ccs-profile
- C. avaya-cm-feature-status
- D. avaya-ldap-feature-status
- E. avaya-dialog-state
- F. avaya-trunk-status
Correct Answer: B,C,D 🗳️
Using the Avaya Aura Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services?
- A. statapp
- B. smstatus
- C. smconfig
- D. statSM
- E. traceSM
Correct Answer: B 🗳️
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