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To prepare for the Avaya 72201X exam, individuals can take advantage of Avaya's training courses and study materials. These resources provide an in-depth understanding of the exam topics and help individuals prepare for the exam. With the right preparation and dedication, individuals can pass the Avaya 72201X exam and earn their Avaya Aura® Core Components Support Certified certification.
NEW QUESTION # 20
What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura Media Server? (Choose two.)
- A. Element status
- B. Callee extension number
- C. Caller extension number
- D. QOS Analytics
- E. Utilized Codecs
Answer: B,D
NEW QUESTION # 21
After an Avaya Aura Communication Manager (CM) upgrade, a customer reported that their SIP telephones were unable to login. What could be the reason for this issue?
- A. Third-party equipment and software were not tested.
- B. The version installed was not compatible with existing versions.
- C. The licensing specification provided was inaccurate.
- D. The telephones were not upgraded.
Answer: B
NEW QUESTION # 22
In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?
- A. the SIP endpoint; It is requesting its contact list to be retrieved from Session Manager.
- B. the SIP endpoint; It is requesting its call log to be retrieved from Session Manager.
- C. System Manager; It is requesting the call log history from Communication Manager.
- D. the Avaya Aura Session Manager (SM) server; It is requesting the call history from System Manager.
- E. Communication Manager; It is requesting the call log history from System Manager.
Answer: B
NEW QUESTION # 23
Using the Avaya Aura Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services?
- A. statSM
- B. traceSM
- C. statapp
- D. smconfig
Answer: C
NEW QUESTION # 24
Who is primarily responsible for completing Discipline 4 - Determining Root Cause, of the 8D Troubleshooting Methodology?
- A. Avaya Tier 3
- B. Avaya Tier 1
- C. Avaya Tier 4
- D. The customer
- E. Avaya Tier 2
Answer: E
NEW QUESTION # 25
A customer has added a CS1000 SIP Entity and Entity Link using TLS port 5061, but users are unable to call any Avaya Aura users that are connected via the same Avaya Aura Session Manager (SM). Which two of the following traces or logs are most relevant to debugging this problem and should be included in the trouble ticket raised with Tier 3 support?
- A. System Event Log (SEL) on the CS1000
- B. traceSM with TLS handshaking enabled on SM
- C. "list trace tac xxx", where xxx is the TAC of the trunk group between Avaya Aura Communication Manager and SM
- D. the latest /var/log/ecs logfile on Avaya Aura Communication Manager
- E. "tshark -i eth1 -w <capturefilename>" on SM
- F. the ppm.log in /var/log/Avaya/jboss/SessionManager on SM
Answer: B,E
NEW QUESTION # 26
What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura Media Server? (Choose three.)
- A. Caller location
- B. Destination IP address
- C. QOS Analytics
- D. Caller ID
- E. Element status
- F. Utilized Code
Answer: C,E,F
NEW QUESTION # 27
You notice that the Entity_Link between your Session Manager and Communication Manager is down.
From Communication Manager, which four commands can be used to verify the health of this SIP link?
(Choose four.)
- A. statapp
- B. List trace station
- C. Status trunk
- D. Status signaling group
- E. Status health
- F. List network-interfaces
- G. Show entity-links
- H. Display link-monitoring
Answer: B,C,D,G
NEW QUESTION # 28
When running the display node-names ipcommand, what information is found?
- A. IP address and type
- B. name and link number
- C. name and IP address
- D. type and link number
Answer: C
NEW QUESTION # 29
Refer to the exhibit.
A SIP user is calling an H.323 user.
In this call flow, during which phase does the Avaya Communication Manager (CM) Evolution Server handle the processing for each endpoint?
- A. both endpoints in the originating phase
- B. SIP endpoint in originating phase, H.323 endpoint in terminating phase
- C. H.323 endpoint in originating phase, SIP endpoint in terminating phase
- D. both endpoints in the terminating phase
Answer: B
NEW QUESTION # 30
How can an inactive SM100 be reset?
- A. Click the repair button on the Replication page with the affected Avaya Aura Session Manager (SM) selected.
- B. Restart Services on the Avaya Session Border Controller for Enterprise (SBCE).
- C. Run the resetSM100 command from RHEL Command Line Interface of Avaya Aura Session Manager (SM).
- D. Click the Reset button on the Security Module Status page in Avaya Aura System Manager (SMGR).
Answer: C
NEW QUESTION # 31
When one entity is marked as down on the Session Manager dashboard, which two of the following troubleshooting tools can be used to investigate the problem?
- A. traceSM on the Command Line Interface of Avaya Aura Session Manager
- B. Wireshark on the network switch
- C. List trace station on Avaya Aura Communication Manager
- D. Avaya Aura Session Manager Entity Link Connection Status page in Avaya Aura System Manager
- E. the replication page in Avaya Aura System Manager
- F. statapp on the Command Line Interface of Avaya Aura Session Manager
Answer: A,D
NEW QUESTION # 32
How can an inactive SM100 be reset?
- A. Click the repair button on the Replication page with the affected Avaya Aura Session Manager (SM) selected.
- B. Run the reboot SM100 command from RHEL Command Line Interface of Avaya Aura System Manager (SMGR).
- C. Restart Services on the Avaya Session Border Controller for Enterprise (SBCE).
- D. Use the SMGR web interface to reset the SM100 by navigating to Services > Security > Security Module.
- E. Click the 'Reset' button on the Security Module Status page in Avaya Aura System Manager (SMGR).
- F. Run the resetSM100 command from RHEL Command Line Interface of Avaya Aura Session Manager (SM)
Answer: D
NEW QUESTION # 33
During Installation, through the exchange of security certificates, between which two entities does the Trust Management Service establish trust? (Choose two.)
- A. Communication Manager
- B. Identity Management
- C. Session Manager
- D. System Manager
Answer: C,D
NEW QUESTION # 34
Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP Trunking and Remote Worker services?
- A. SIP Trunking and Remote Worker services must use different IP addresses and interfaces.
- B. SIP Trunking and Remote Worker services can share the same IP address and interface.
- C. SIP Trunking and Remote Worker services cannot run on the same SBCE.
- D. Only one interface should be configured per IP address.
Answer: A
NEW QUESTION # 35
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