Updated: Jul 21, 2026
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| Certification Vendor: | Hewlett Packard Enterprise (HPE) |
| Exam Name: | Selling HPE AI and As-a-Service Solutions |
| Exam Number: | HPE2-E84 |
| Available Languages: | English, Japanese, Latin American Spanish, Brazilian Portuguese |
| Exam Format: | Multiple Choice, Multiple Response, Drag-and-Drop |
| Certificate Validity Period: | 3 years |
| Passing Score: | 70% |
| Real Exam Qty: | 30–42 |
| Related Certifications: | HPE Sales Certified - Hybrid Cloud Solutions HPE Sales Certified - Edge-to-Cloud Solutions |
| Exam Duration: | 60 minutes |
| Exam Price: | $150 USD |
| Recommended Training: | HPE Sales Enablement - AI & As-a-Service |
| Exam Registration: | HPE Certification Portal Pearson VUE |
| Sample Questions: | HP HPE2-E84 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | No formal prerequisites; recommended: basic knowledge of HPE portfolio, cloud, and as-a-service models |
| Official Syllabus URL: | https://www.hpe.com/us/en/certification/exams/HPE2-E84.html |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Challenges & Market Trends | 15% | - Drivers for as-a-service and hybrid cloud adoption - Business and technical challenges customers face - Value of HPE Financial Services and HPE Services |
| Topic 2: HPE GreenLake & Consumption-Based Solutions | 20% | - GreenLake Flex and core solutions - GreenLake value and consumption model - Financial and operational advantages |
| Topic 3: Solution Positioning & Sales Process | 20% | - Value-based selling techniques - Align solutions to customer requirements - Differentiate HPE from competitors |
| Topic 4: Selling HPE Software as a Service (SaaS) | 20% | - Identify and qualify SaaS opportunities - Positioning HPE SaaS offerings - SaaS model benefits for customers and partners |
| Topic 5: HPE AI Solutions & Value Proposition | 25% | - Use cases and business benefits of AI solutions - HPE and NVIDIA partnership and offerings - HPE AI portfolio and key differentiators |
1. A customer's operations team is struggling to manage their IT environment. They present the following challenges.
Customer Pain Points:
- Too many different monitoring tools for servers, network, and cloud.
- The IT team gets thousands of alerts, but it's hard to find the real root cause of a problem.
- It takes too long to resolve incidents because teams have to manually correlate data from different systems.
- They have no way to automate routine fixes.
Which HPE SaaS solution is specifically designed to address all of these operational challenges?
A) OpsRamp
B) HPE Aruba Networking Central
C) HPE GreenLake for Block Storage
D) HPE Financial Services
2. A customer is starting their AI journey and is confused by the different types of AI. They provide a list of potential projects.
Customer AI Project List:
1. A chatbot to answer common HR questions.
2. A system to analyze factory sensor data to predict machine failure.
3. A tool to generate marketing copy for new products.
4. An application to create realistic images from text descriptions.
The sales professional needs to explain that projects 3 and 4 belong to a specific, transformative category of AI.
Which category is this?
A) Robotic Process Automation (RPA)
B) Machine Learning
C) Generative AI
D) Predictive Analytics
3. What is a primary benefit of HPE SaaS solutions, such as OpsRamp and HPE Aruba Networking Central, for a customer's IT operations team?
A) It allows for the consumption of advanced software capabilities without the burden of managing the underlying application infrastructure.
B) It eliminates the need for any on-premises hardware.
C) It provides a perpetual software license with a one-time purchase.
D) It guarantees a reduction in network latency for all applications.
4. A fast-growing software company needs to expand its IT infrastructure to support its development and QA teams. They are hesitant to tie up capital in depreciating hardware assets and are looking for ways to preserve cash for hiring more developers.
Which benefits of using HPE Financial Services should a sales professional emphasize for this customer? (Select all that apply.)
A) It provides deep technical expertise for migrating workloads to the cloud.
B) It helps align technology costs with business benefits by spreading payments over time.
C) It can free up capital and preserve cash flow for investment in core business activities.
D) It enables a circular economy approach through asset upcycling and certified pre-owned options.
E) It offers break/fix hardware support with guaranteed service level agreements.
5. A customer wants to deploy a full-stack AI solution that is optimized for both AI training and inference workloads. They are concerned about the complexity of integrating servers, storage, networking, and the AI software stack from different vendors.
How does the 'NVIDIA AI Computing by HPE' portfolio address this specific customer concern? (Select all that apply.)
A) By providing a curated set of AI software and models, including the NVIDIA AI Enterprise software suite.
B) By delivering a seamless, cloud-like experience for AI development and deployment through HPE GreenLake.
C) By offering a pre-validated, full-stack solution that is co-engineered by HPE and NVIDIA.
D) By allowing customers to select and integrate their own choice of components from any third-party vendor.
E) By focusing exclusively on providing the server hardware and leaving software integration to the customer.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B,C,D | Question # 5 Answer: A,B,C |
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