Try EXIN : ITIL Deutsch valid & accurate questions and answers
Updated: Jun 03, 2026
No. of Questions: 505 Questions & Answers with Testing Engine
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Free and valid exam torrent helps you to pass the ITIL Deutsch exam with high score
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EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:
1. Was ist eine Empfehlung des Leitprinzips „Wertorientierung“?
A) Machen Sie die Fokussierung auf den Wert zur Verantwortung des Managements
B) Konzentrieren Sie sich zuerst auf den Wert für den Dienstanbieter
C) Konzentrieren Sie sich zunächst auf den Wert neuer und bedeutender Projekte
D) Konzentrieren Sie sich bei jedem Schritt der Verbesserung auf den Wert
2. Welche Aussage zur Praxis der „kontinuierlichen Verbesserung“ ist RICHTIG?
A) Den an der kontinuierlichen Verbesserung Beteiligten sollten Schulungen angeboten werden.
B) Die Geschäftsleitung sollte ein einziges Register zur kontinuierlichen Verbesserung führen.
C) Es ist die Aufgabe der Geschäftsleitung, Verbesserungsinitiativen zu genehmigen.
D) Die Teilnahme an der kontinuierlichen Verbesserung sollte auf ein kleines, engagiertes Team beschränkt sein.
3. Was ist der Zweck des Service Level Managements?
A) Um eine Aktivität zu erhalten/erstellen, die sicherstellt, dass die Servicekomponenten verfügbar sind, wann und wo sie benötigt werden, und die vereinbarten Spezifikationen erfüllen.
B) Die Verbindungen zwischen der Organisation und ihren Stakeholdern auf strategischer und taktischer Ebene herstellen und pflegen.
C) Um Verbesserungsideen von der Identifizierung bis zur endgültigen Umsetzung zu verfolgen und zu verwalten, verwenden Organisationen eine Datenbank oder ein strukturiertes Dokument, das als kontinuierliches Verbesserungsregister (Continuous Improvement Register, CIR) bezeichnet wird.
D) Um sicherzustellen, dass alle aktuellen und geplanten IT-Services gemäß den vereinbarten, erreichbaren Zielen bereitgestellt werden.
4. Was ist Garantie?
A) Zusicherung, dass ein Produkt oder eine Dienstleistung die vereinbarten Anforderungen erfüllt
B) Der für eine bestimmte Aktivität oder Ressource ausgegebene Geldbetrag
C) Der wahrgenommene Nutzen, die Nützlichkeit und die Bedeutung von etwas
D) Die Funktionalität, die ein Produkt oder eine Dienstleistung bietet, um einen bestimmten Bedarf zu decken
5. Wofür ist der Kunde einer Dienstleistung verantwortlich?
A) Autorisierung des Budgets für den Dienst
B) Bereitstellung des Dienstes
C) Definieren der Anforderungen an den Dienst
D) Verwenden des Dienstes
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C |
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