[Aug 04, 2022] Free Slack Certified Slack-Certified-Admin Official Cert Guide PDF Download
Slack Slack-Certified-Admin Official Cert Guide PDF
NEW QUESTION 30
Andrew is the Primary Org Owner for this company's Enterprise Grid org, which consists of three workspaces. Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?
- A. Primary Org Owner
- B. Member
- C. Multi-channel Guest
- D. Workspace Admin
Answer: D
NEW QUESTION 31
Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?
- A. The member who is leaving the company must have left all channels.
- B. The IdP must support deprovisioning via SCIM.
- C. Each member's access must be set to expire after 90 days.
- D. The member must not be a Workspace Admin or Owner.
Answer: D
NEW QUESTION 32
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
- A. Approve and install apps to integrate their support tools with Slack.
- B. Allow everyone on the Customer Support team to approve and install the apps they need.
- C. Streamline an incident management workflow.
- D. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
Answer: C,D
NEW QUESTION 33
Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.
Which of the following mobile security features is available to Jason?
- A. Restrict access based on IP
- B. Block message copying and the downloads
- C. Make VPN mandatory
- D. Block Workspace access
Answer: B
NEW QUESTION 34
When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?
- A. To make multiple discussions in the same channel easier to follow
- B. To use slash commands without disturbing the rest of the channel members
- C. To ensure that others in a channel will be notified of new messages
- D. To add responses such as "thank you" or "I'm looking into it" without cluttering the channel needlessly
Answer: A
NEW QUESTION 35
Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages, because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?
- A. Changing the workspace's message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels
- B. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels
- C. Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created
- D. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only
Answer: A
NEW QUESTION 36
Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group's progress. However, the group's leaders want the rights to approve any members before they join.
Which access level should Jorge set for this workspace?
- A. Open
- B. Hidden
- C. Invite Only
- D. By Request
Answer: C
NEW QUESTION 37
The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?
- A. Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a
#alerts- all channel for the relevant teams to monitor. - B. Send an announcement to the company reminding them to be more responsive when receiving alerts.
- C. Build custom apps for all the popular tools that send the alerts to one channel.
- D. Set up Slackbot custom responses to trigger when the word "alert" or "failure" is used in Slack.
Answer: C
NEW QUESTION 38
Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking question:s.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)
- A. Archive the channel and create a new channel to eliminate the noise.
- B. Create a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel.
- C. Limit the posting permissions to Org Admins, plus specific people.
- D. Encourage employees to direct message the HR team with question:s and confidential information.
Answer: B,C
NEW QUESTION 39
At which point in the process should you claim your relevant domains for your Enterprise Grid organization?
- A. Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.
- B. Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
- C. As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.
- D. Any time. Workspaces created prior to domain claiming will be shut down automatically.
Answer: C
NEW QUESTION 40
Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.
Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.
Who can give Clint multi-workspace channel permissions?
- A. A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.
- B. The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.
- C. Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.
- D. Only Org Owners can manage multi-workspace channels.
Answer: C
NEW QUESTION 41
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
- A. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
- B. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.
- C. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
- D. Members experience less context switching when they are given the chance to access several workspaces.
Answer: A
NEW QUESTION 42
Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?
- A. Use a third-party eDiscovery app to retrieve and store data in a data warehouse.
- B. Enable DLP and quarantine all messages and files that need to be archived.
- C. Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".
- D. Turn on Corporate exports to retrieve private data and store it elsewhere.
Answer: B
NEW QUESTION 43
Which of the following would most make your company a good candidate to use Slack's Enterprise Key Management (EKM)?
- A. Your company is in the public sector.
- B. You use Azure for all of your key management.
- C. Your company's employees primarily use unsecured mobile devices to access Slack.
- D. Your company frequently shares personally identifiable information (PII).
Answer: C
NEW QUESTION 44
Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels.
To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?
- A. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
- B. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.
- C. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
- D. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.
Answer: D
NEW QUESTION 45
Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)
- A. Appoint other members of their workspace to help with the workload.
- B. Keep up to date on all channel naming conventions to accurately process requests.
- C. Prepare for a decrease in workload since channel requests will need to be processed less frequently.
- D. Create a process for channel requests.
Answer: B,D
NEW QUESTION 46
Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake.
Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?
- A. Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.
- B. Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.
- C. Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.
- D. Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.
Answer: D
NEW QUESTION 47
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?
- A. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.
- B. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.
- C. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.
- D. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
Answer: A
NEW QUESTION 48
A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.
What should the team do to prepare for this milestone most effectively?
- A. Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.
- B. Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities.
- C. Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.
- D. Meet with key business units to identify and measure opportunities to improve productivity using Slack.
Answer: A
NEW QUESTION 49
Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?
- A. Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactivate for more than 14 days.
- B. Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.
- C. Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.
- D. Change the email, and reset the password. Changing the email will end John's Slack session.
Answer: C
NEW QUESTION 50
You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?
- A. Send a message that includes an @channel and @everyone to #supplier-bindings.
- B. Direct message your key contact who belongs to the connected channel, so they are directly informed.
- C. Send an @everyone in a message to your workspace-wide #general channel.
- D. Send a message that includes an @channel and @here to #supplier-bindings.
Answer: B
NEW QUESTION 51
GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies.
GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace.
What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?
- A. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests.
- B. Have the Admins individually send out Single-Channel Guest invitations.
- C. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.
- D. Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.
Answer: C
NEW QUESTION 52
A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads.
Which solution addresses the CIO's concerns?
- A. Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.
- B. Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request customer emoji uploads.
- C. Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.
- D. Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.
Answer: D
NEW QUESTION 53
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?
- A. Restrict new channel creation to admins only.
- B. Encourage members to add a channel purpose and topic.
- C. Standardize and communicate channel naming conventions.
- D. Change her workspace settings to allow all members to archive channels.
Answer: A
NEW QUESTION 54
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