Last Updated: Oct 20, 2026
No. of Questions: 376 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Section | Weight | Objectives |
|---|---|---|
| Organizational Structure and Roles | 10% | - Teams and groups - Key roles and responsibilities |
| Technology and Information Management | 10% | - Role of technology in service management - Information management principles |
| ITIL Practices | 30% | - Service management practices
|
| Key Concepts of Service Management | 15% | - Service management as a practice - Services, service offerings, service relationships - Value, value co-creation, stakeholders |
| ITIL Service Value System | 20% | - Governance - Purpose and components - Service value chain
|
| ITIL Guiding Principles | 15% | - Collaborate and promote visibility - Progress iteratively with feedback - Keep it simple and practical - Start where you are - Think and work holistically - Focus on value - Optimize and automate |
The ITILFNDv4 exam is a EXIN certification exam validating the EXIN ITIL 4 Foundation syllabus shown above. It belongs to these credential paths: ITIL 4 Managing Professional, ITIL 4 Strategic Leader. Candidates in 2026 prepare for it with Exams-boost's 376 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
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The EXIN ITIL 4 Foundation exam contains 40 to complete within 60 (75 for non-native language speakers). Timed simulation in the Exams-boost Desktop Test Engine teaches that rhythm before exam day does.
The official EXIN ITIL 4 Foundation outline defines 6 domains. The leading three are ITIL Service Value System (20%), ITIL Practices (30%), and Organizational Structure and Roles (10%). The full list is in the topics section above, and Exams-boost's 376 practice questions cover each one.
EXIN recommends these training resources for the EXIN ITIL 4 Foundation exam:
Follow the training with steady self-testing — the 376 practice questions from Exams-boost help you apply theory and fill any gaps the training leaves.
No formal prerequisites; no prior IT experience required Since requirements change over time, confirm the latest on the official EXIN exam page before scheduling.
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The EXIN ITIL 4 Foundation exam requires 65% (26/40) to pass, and registration costs $385 USD. A failed attempt means paying the same fee again — a readiness check with the Exams-boost engines before booking is the cheaper option.
Which practice uses pre-defined, standardized procedures to enable fulfilment times to be clearly communicated?
Correct Answer: B 🗳️
Which is a recommendation of the guiding principle 'think and work holistically'?
Correct Answer: C 🗳️
Which statement about a service value stream is CORRECT?
Correct Answer: C 🗳️
Which practice has a purpose that includes the management of financially valuable components that can contribute to the delivery of an IT service?
Correct Answer: C 🗳️
Which two practices use workarounds?
Correct Answer: D 🗳️
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