Last Updated: Oct 16, 2026
No. of Questions: 75 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Section | Objectives |
|---|---|
| Topic 1: Customization of Entities and Attributes | - Entity configuration
|
| Topic 2: Security Model | - Business units and teams
|
| Topic 3: Microsoft Dynamics CRM Architecture and Components | - Solution and deployment architecture
|
| Topic 4: Business Process Automation | - Workflows
|
| Topic 5: Data Management and Integration | - Integration concepts
|
| Topic 6: Forms, Views, and UI Customization | - Form customization
|
The MB2-866 exam is a Microsoft certification exam validating the Microsoft Dynamics CRM 2011, Customization and Configuration syllabus shown above. It belongs to these credential paths: Microsoft Certified Business Solutions Specialist: Microsoft Dynamics CRM 2011. Candidates in 2026 start with Exams-boost's 75 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
The official Microsoft Dynamics CRM 2011, Customization and Configuration outline defines 6 domains. The leading three are Forms, Views, and UI Customization, Microsoft Dynamics CRM Architecture and Components, and Customization of Entities and Attributes. The full list is in the topics section above, and Exams-boost's 75 practice questions cover each one.
Familiarity with Microsoft Dynamics CRM 2011 platform and basic business application concepts recommended Since requirements change over time, confirm the latest on the official Microsoft exam page before scheduling.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 75 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The Microsoft Dynamics CRM 2011, Customization and Configuration exam requires 700/1000 to pass, and registration costs USD 165 (historical, may vary by region and is no longer actively sold). A failed attempt means paying the same fee again — a readiness check with the Exams-boost engines before booking is the cheaper option.
Microsoft recommends these training resources for the Microsoft Dynamics CRM 2011, Customization and Configuration exam:
Follow the training with steady self-testing — the 75 practice questions from Exams-boost help you apply theory and fill any gaps the training leaves.
The Microsoft Dynamics CRM 2011, Customization and Configuration exam contains 40-60 to complete within 120-150. Timed simulation in the Exams-boost Desktop Test Engine teaches that rhythm before exam day does.
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Proctored exam (historically available via test centers; now retired) Register for the Microsoft Dynamics CRM 2011, Customization and Configuration exam through these official channels:
After booking, Exams-boost delivers your practice questions within 1 minute — preparation starts the same day.
You create a business unit in Microsoft Dynamics CRM 2011. You need to create a security role in the new business unit. The new security role will be identical to a security role that exists in another business unit. Both business units have the same parent business unit. What should you do?
Correct Answer: B 🗳️
You need to add a data series to the Top 10 Customers system chart in the Microsoft Dynamics CRM 2011 Opportunities form. What should you do?
Correct Answer: B 🗳️
In Microsoft Dynamics CRM 2011, which of the following components are parts of a view definition? (Choose all that apply.)
Correct Answer: B,C 🗳️
In Microsoft Dynamics CRM 2011, you are modifying a custom entity that has the Queues, Auditing, Mail Merge and Document Management options enabled. Which option cannot be disabled?
Correct Answer: B 🗳️
You are creating custom fields for several entities. Which field type can be used by more than one entity?
Correct Answer: A 🗳️
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