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Microsoft MB2-866 Exam Syllabus Topics:

SectionObjectives
Data Management and Integration- Integration concepts
  • 1. Web services and APIs overview
    - Data import/export
    • 1. Data migration tools
      • 2. Duplicate detection rules
        Security Model- Business units and teams
        • 1. Hierarchy and data access
          - Security roles and privileges
          • 1. Role-based security model
            • 2. Access levels and permissions
              Microsoft Dynamics CRM Architecture and Components- Solution and deployment architecture
              • 1. On-premises deployment structure
                • 2. Customization lifecycle overview
                  - CRM system architecture overview
                  • 1. Data model and storage concepts
                    • 2. Server roles and components
                      Forms, Views, and UI Customization- Views and dashboards
                      • 1. System and personal views
                        • 2. Dashboard configuration
                          - Form customization
                          • 1. Form scripting basics
                            • 2. Form layout and sections
                              Business Process Automation- Workflows
                              • 1. Automated processes and triggers
                                • 2. Workflow creation and configuration
                                  - Business process flows
                                  • 1. Stage-based process design
                                    Customization of Entities and Attributes- Field and attribute customization
                                    • 1. Business rules and validations
                                      • 2. Field types and properties
                                        - Entity configuration
                                        • 1. Entity relationships (1:N, N:N)
                                          • 2. Standard vs custom entities

                                            Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

                                            Question 1

                                            Which of the following is a task-based privilege?

                                            A. Write Contract
                                            B. Append Note
                                            C. Share Opportunity
                                            D. Publish Articles


                                            Question 2

                                            Which of the following statements applies to both Microsoft Dynamics CRM 2011 on-premises and Microsoft Dynamics CRM Online 2011?

                                            A. supports Internet lead capture
                                            B. allows a maximum of 2048 fields per entity
                                            C. allows offline synchronization with Microsoft Outlook 2010
                                            D. supports custom workflow assemblies


                                            Question 3

                                            You plan to delete an unmanaged Microsoft Dynamics CRM 2011 solution. What will be removed when you delete the solution?

                                            A. only the solution record.
                                            B. the solution record and all components referenced in the solution
                                            C. the solution record and all dependencies of the solution.
                                            D. the solution record and all records of component types referenced in the solution


                                            Question 4

                                            In Microsoft Dynamics CRM 2011, what are the default security settings for custom entities?

                                            A. All roles have no access.
                                            B. System Administrator and System Customizer roles have full access.
                                            C. All roles have read-only access.
                                            D. System Administrator and System Customizer roles have read-only access.


                                            Question 5

                                            A company uses Microsoft Dynamics CRM Online 2011 with an organization that includes two custom entities named EntityA and EntityB. You create two referential, restrict delete, one-to-many (1:N) relationships between EntityA and EntityB named Related1 and Related2. You then customize the form for EntityB and add the Related1 and Related2 relationship lookup fields to the form. You need to ensure that when an EntityA record is deleted all associated EntityB records that reference EntityA in the Related1 lookup field are also deleted. What should you do?

                                            A. Edit the Related1 and Related2 relationships. Set the behavior type to referential.
                                            B. Edit only the Related1 relationship. Set the behavior type to parental.
                                            C. Edit the Related1 and Related2 relationships. Set the behavior type to parental.
                                            D. Edit only the Related1 relationship. Set the behavior type to referential.


                                            Solutions:

                                            Question 1
                                            Answer: D
                                            Question 2
                                            Answer: C
                                            Question 3
                                            Answer: A
                                            Question 4
                                            Answer: B
                                            Question 5
                                            Answer: B

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