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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. Your customer tells you that they have been having issues related to agent productivity and compliance, but that their current system doesn't provide away to track or measure performance.
Which feature of Avaya IX TM Workforce Engagement Select would enables them to create customizable, role-based scorecards and dashboards to measure the performance of all agents, queues, teams, groups, sites and lines of business supported by the contact center?

A) Coach and Learn
B) Contact Recording
C) Quality Management
D) Analyze module
E) Live Monitor

2. Which of the following is the best description of the SIP Line Appearance feature?

A) Allows placement of SIP calls on selectable trunk line extensions
B) Permits instant two-way conferencing on SIP video endpoints
C) Causes desk phones to present SIP call appearances the same as trunk line calls
D) Permits Avaya IP Office TM to carry traffic from SIPhome devices like thermostats and smart locks
E) Causes trunk line calls to be re-routed over SIP lines for a net reduction of maintenance costs

3. A customer inquires about deploying Avaya IP Office TM via the cloud to multiple sites, with each site having 30 to 50 employees.
Which Avaya IP Office edition would be used into meet this need as a cloud service?

A) Essential Edition
B) Preferred Edition
C) Server Edition
D) Select Edition
E) Basic Edition

4. Cloud Operations Manager (COM) is a new management utility.
What does it manage?

A) Up to 3000 Avaya IP Office TM systems
B) Up to 30 Avaya Aura systems
C) Up to 30,000 call recordings
D) Up to 30 Avaya IP Office TM system inventories
E) Up to 3000 Avaya IP Office TM users

Solutions: